Finance Business Partner

Finance Business Partner. An exciting opportunity for a commercially minded Finance Business Partner to support a fast-paced customer-facing channel within a large consumer-focused organisation. Working closely with senior operational leaders, you will provide financial insight, challenge, and analysis to support strategic decision-making and drive commercial performance. This position sits within the Commercial Finance function and partners with senior stakeholders across digital, technology, marketing, and customer teams.

• Strategic Business Partnering Partner with senior leaders to provide financial guidance, commercial insight, and constructive challenge to support key business decisions.
• Build strong relationships across operational teams to ensure financial implications are considered in planning and decision-making.
• Present complex financial information in a clear and actionable manner for both finance and non-finance stakeholders.
• Monitor key performance drivers and provide insights into business performance, identifying trends, risks, and opportunities.
• Support the development and tracking of KPIs, ensuring initiatives are measured effectively and performance is transparent.
• Analyse commercial outcomes and provide recommendations to improve profitability, efficiency, and return on investment.
• Lead budgeting, forecasting, and monthly performance reviews for key areas of expenditure and investment.
• Work with stakeholders to understand cost drivers and identify opportunities to improve value and optimise spend.
• Ensure financial plans remain aligned with wider business objectives.
• Support strategic initiatives through financial modelling, scenario planning, and business case development.
• Conduct investment appraisals and post-implementation reviews to assess the effectiveness of key projects and programmes.
• Help prioritise investment opportunities by evaluating financial and commercial benefits.
• Collaborate with digital, technology, marketing, and customer-focused teams to understand how initiatives influence customer engagement, conversion, and revenue performance.
• Support analysis of channel optimisation activities, helping stakeholders understand the commercial impact of customer journey improvements.
• Provide financial insight into initiatives designed to enhance customer experience and drive growth.
• Work closely with wider finance teams to ensure operational plans support overall business strategy.
• Identify and communicate risks and opportunities that could impact commercial targets and financial performance.
• Contribute to the continuous improvement of financial reporting, analysis, and decision-support frameworks.

• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong Finance Business Partnering or Commercial Finance experience.
• Proven ability to influence and challenge senior stakeholders.
• Experience with budgeting, forecasting, financial modelling, and investment appraisal.
• Strong analytical skills with the ability to translate data into practical business recommendations.
• Experience working with customer, digital, ecommerce, marketing, technology, or operational teams would be advantageous.
• Excellent communication and relationship-building skills.