Housing Lead Officer

Job Description

To deliver a high performing and effective housing support service to Dacorum Council owned properties and private accommodation, working to high standards in accordance with legislation, policies, performance standards/targets and customer satisfaction requirements.

To be responsible for the day‑to‑day supervision of a group of Supported Housing Officers, ensuring tenants and customers are supported throughout the lifetime of their tenancies to understand their roles and responsibilities as a tenant and how to sustain a tenancy and encourage and facilitate their independence, quality of life, health and well‑being.

Duties will include providing practical advice, information and support on a wide range of issues including housing, welfare rights, personal finance, life skills and the promotion of personal independence.

There is currently a consultation underway and the proposed change to the job title is Independent Living Lead Officer and as such, we are attaching the proposed JD and PS docs. These may change during the consultation period, and the successful candidate will be advised of any amends.

Applicants must have a driving licence that is valid in the UK.

An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions.

The Final date to receive applications will be midnight on the closing date shown in the advert details.

The Council is going through a major change as part of Local Government Reorganisation (LGR) and devolution. This means that the district and borough councils in Hertfordshire will be replaced by a smaller number of new unitary councils.

The aim is to make local government simpler and more efficient, improve services for residents, and bring decision‑making closer to the communities we serve.

If you join Dacorum Borough Council between now and 31 March 2028, you will move to a new organisation on 1 April 2028. Your role will transfer to the new authority, but the way you work and who you report to may change.

While this may be different from what you are used to, it is also a rare and exciting opportunity to join Dacorum at a time of real change.

You will have the chance to help shape the future of local services and be part of building something new.

The new unitary councils will create opportunities for innovation, growth, and better public services. They will offer a more joined‑up and forward‑looking working environment for employees.

We are committed to supporting our staff and continuing to deliver high‑quality services for residents throughout this change.

Together, we are building a better future.