Senior Support Worker

We are recruiting a Senior Support Worker to join our service in Hemel Hempstead, Hertfordshire, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference!

About the Service – Westbrook House

A residential care service supporting adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person-centred support.

Westbrook House is an 8‑bedded home, currently supporting 7 service users:

5 service users are wheelchair users, require hoisting, and support with PEG feeding
2 service users are more physically able and require support with learning disabilities

Westbrook House has a warm, friendly atmosphere. There is free parking onsite.

Service User Interests

The people we support enjoy a wide range of activities, and Senior Support Workers play a vital role in enabling these experiences, including:

Outings
Activities in the community
Visiting local day centres
In‑house activities
Arts and crafts
Days out (e.g. theme parks, meals out, social activities, Christmas markets)
Holidays and short breaks
Walks in the local park and community
Cooking and baking to develop life skills

The Role

• Lead and supervise a team of Support Workers, providing guidance, role‑modelling, and day‑to‑day direction.

• Deliver and oversee high‑quality, person‑centred support, ensuring support plans are followed, reviewed, and updated.

• Coordinate and participate in meaningful activities, appointments, and community engagement for the people we support.

• Maintain high standards of record‑keeping, completing documentation, incident reports, and reviews professionally.

• Participate in the Senior On‑Call rota, responding to staff queries, incidents, and operational needs as required.

Who We’re Looking For

• Confident in leading a team within a care environment

• Passionate about person-centred support

• Professional, proactive, and resilient

• Able to work independently while also supporting and motivating others

• Skilled in communication (written and verbal)

• Caring, patient, respectful, and calm under pressure

• Able to manage challenging situations with confidence

• Flexible and reliable, with the ability to work rota-based shifts including Senior On-Call

• Committed to maintaining high-quality standards and excellent practice

Requirements

Ability to work unsociable hours on a rota basis
Drivers desirable but not essential
Enhanced DBS required (paid for by Care Tech)

What We Offer

Recommend A Friend Bonus
Up to 28 Days Holiday, inclusive of Bank Holidays
Free DBS Check
Blue Light Card
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
Care Tech Foundation - Opportunity to apply for family and friend’s grant

Our Values

Friendly
Positive
Innovative
Empowering
Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About Care Tech

Founded in 1993, Care Tech is one of the largest and most reputable specialist social care and special education needs providers across the UK.  The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs.  The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead Care Tech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

Care Tech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

Strictly no agencies