Head of Insights

Overview

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Company Description

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We are seeking a Head of Insights to lead, develop and scale our Insights function. This role is responsible for setting the direction, standards and operating model for how insight is generated, communicated and delivered to customers.

You will lead a small but growing team of analysts, acting as a player-coach initially, but with a clear focus on insight quality, customer value, automation, scalability, and developing people and capability.

Responsibilities

Leadership & function development

• Own and evolve the Insights vision, strategy and roadmap
• Define and embed best practice standards for insight quality, storytelling and presentation
• Build, mentor and manage a high-performing Insights team
• Establish ways of working, prioritisation frameworks and QA processes
• Support recruitment and onboarding of future Insights hires

Insight strategy & quality

• Set direction on which insights matter most to customers
• Review and challenge insight outputs for clarity and impact
• Drive automation and repeatable insight products
• Identify opportunities to expand insight coverage
• Work with Engineering and Product on insight-led development

Customer & commercial leadership

• Act as a senior Insights representative with key customers
• Lead or support high-impact customer presentations
• Ensure insights clearly demonstrate value
• Identify insight-led commercial opportunities

Qualifications

We would expect strong candidates to have the following:

• Senior experience in Insights / Analytics leadership
• Proven people management capability
• Strong insight storytelling and decision-support skills
• Experience with large, complex datasets
• Excellent stakeholder communication

Desirable:

• Experience of working in procurement and/or the NHS

Your personal qualities

• Curious and proactive
• High level of self-motivation and resilience
• Able to work independently and or with remote/distributed teams
• Able to comfortably deal with pressure and ambiguity
• Flexible and happy to turn your hand to anything
• Always willing to learn and to try out new ways of working or thinking from others
• Thrive on working at pace and you value and deliver, high-quality work

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to Linked In Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks.
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you'll be helping our 3,000+ employees push the boundaries of what's…