Data Center Technician Intern

Job  | Amazon UK Services Ltd.

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician Interns to join our expanding team. This position involves hardware and network diagnostics followed by physical repair. All interns will be exposed to independent work and in a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

As an intern, you will participate in our 12-week internship program in our Greater London (Slough) & Hemel Hempstead Data Centers.

You will provide internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc.) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc.). In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data centre space.

• Hardware troubleshoot in servers which are not live under an AWS technician’s supervision
• Understand the importance of meeting SLA’s against assigned trouble tickets
• Follow the AWS technician during network troubleshooting
• Replace media (SSD/HDD) according with AWS Data Tech guidance
• Perform regular server hardware repairs (drives, motherboards etc.) under the guidance of experienced techs
• Interact with third party vendors & contractors working on site

Amazon internships are full‑time (40 hours/week) for 12 consecutive weeks. The position requires the intern to report to work onsite on a daily basis. Intern schedules are typically day schedules, Monday-Friday. A full‑time position as a Data Centre Tech could involve day, evening, or weekend shifts and on‑call rotations.

• In pursuit of IT Certification or Technical/Bachelor’s Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar with 2026/2027 graduation date
• Excellent communication skills, both written and verbal
• Ability to work well with others in a team environment, displaying excellent time management skills
• Local or willing to commute to the Slough and Helmet Hempstead

• Familiarity with computer hardware components and operating systems
• Ability to manage work and priorities through a ticketing system and coordination with Manager
• An interest in computer sciences and information technology
• Basic knowledge of Linux and networking is an advantage

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

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