Senior IT PMO Manager

The Position

As a key member of our IT function, the PMO Manager will be assigned across different PMO offices and initiatives according to business need. This is a hands‑on senior role for someone who thrives in the detail – you will understand the work deeply enough to manage it credibly, not just report on it.

This role operates across three core areas of activity, and the balance will shift depending on where the business needs focus at any given time:

• ERP programme PMO – running the PMO office for our ERP rollout, currently the implementation of IFS across RES. This includes governance, planning, RAID management, reporting, and ensuring delivery rigour across all work streams.
• BAU IT portfolio management – managing the day‑to‑day IT project portfolio including owning prioritisation, enforcing delivery standards, tracking progress, and ensuring the portfolio is resourced and governed effectively.
• Business‑wide initiatives – leading or supporting other strategic and operational initiatives across RES as required, providing PMO structure and delivery oversight where it is needed most.

• The PMO Manager will act as a trusted partner and collaborator with stakeholders across IT and the business to drive alignment, resolve challenges, and foster a culture of accountability and delivery excellence. Reporting to the Head of the Office of the CIO, this position is integral to our growing technology function.
• You will initially lead a team of contract PMO Analysts, Project Planners and Project Managers. Depending on assignment you will be a line manager of permanent IT Managers, Business Analysts.

• Own and operate the PMO framework for the programmes and portfolio you are assigned to, covering governance, controls, reporting, and delivery standards.
• Get into the detail of programmes and projects – understand dependencies, risks, and blockers well enough to challenge plans, support project managers, and escalate effectively to senior leadership.
• Ensure plans are realistic, tracked, and owned – holding project managers and workstream leads to account in a constructive and credible way.
• Provide end‑to‑end oversight of the project portfolio, ensuring initiatives are delivered on time, within scope, and within budget, while achieving the desired outcomes.
• Lead regular portfolio reviews to ensure alignment with strategic objectives and the efficient use of resources.
• Provide a planning framework to allow critical resources to be managed across portfolio and within individual programmes.

• Define, implement, and continuously improve project management standards, methodologies (Agile, Scrum, Waterfall, and hybrid approaches), and governance frameworks appropriate to the scale and complexity of each programme.
• Define and maintain programme governance structures including RAID logs, milestone tracking, change control, and benefits realisation.
• Ensure compliance with best practices, organisational policies, and external regulations, fostering consistency and quality in project execution.

• Lead prioritisation of the BAU IT portfolio, working with IT leadership and the business to ensure the right work gets done in the right order.
• Optimise the allocation and utilisation of resources across the project portfolio, ensuring an appropriate balance of workload and capacity within the team.
• Identify skill gaps and resource constraints, proposing solutions such as training, recruitment, or contractor engagement to address them.

• Produce high‑quality portfolio and programme reporting for C‑suite and senior leadership, translating complex delivery status into clear insight and decisive recommendations.
• Implement robust reporting mechanisms, including dashboards and performance metrics, to provide visibility into project status, progress, risks, and key outcomes.
• Use data‑driven insights to enable informed decision‑making and maintain transparency with senior leadership and stakeholders.

• Build and maintain strong relationships with key stakeholders across…