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ITIL Service Queue Lead

Job in Hemel Hempstead, Hertfordshire, HP3, England, UK
Listing for: Boxxe Group
Full Time position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 40000 - 42500 GBP Yearly GBP 40000.00 42500.00 YEAR
Job Description & How to Apply Below

Boxxe Group in Hemel Hempstead is looking for a Queue Manager to oversee the prioritisation and resolution of IT tickets. This role is crucial for maintaining service stability and ensuring customer satisfaction through effective queue management and process adherence.

The ideal candidate will have a solid understanding of ITIL principles and strong organisational skills to coordinate escalations and manage competing priorities within a fast-paced environment. A salary ranging from £40,000 to £42,500 is offered for this position.

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