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Customer-Focused IT Service Delivery Specialist

Job in Hemel Hempstead, Hertfordshire, HP3, England, UK
Listing for: Hightown
Full Time position
Listed on 2026-07-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 25847 - 31590 GBP Yearly GBP 25847.00 31590.00 YEAR
Job Description & How to Apply Below

Hightown in Hemel Hempstead is seeking an IT Service Delivery Analyst to provide frontline IT support across phone, email and ticketing systems. You will resolve common hardware, software and network issues and help users with enterprise applications.

Join a team focused on service excellence, incident logging, and continuous improvement. A proactive communicator with knowledge of Microsoft 365 and Windows will thrive in this role, which offers a structured 35-hour week and a competitive salary.

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