Apprentice IT Technician

Apprentice IT Technician

As an Apprentice IT Technician, you will learn to manage and support the full range of IT services used across the business. This includes hands‑on experience with end‑user device management, system administration, network operations, cybersecurity fundamentals and service desk support. You will play an important role in maintaining the reliability, security, and performance of the company's technology estate while learning how IT underpins the delivery of our services across the utilities sector.

Over the apprenticeship you will gradually take ownership of tasks and projects, contributing directly to the continuous improvement of our IT operations.

The role may require occasional work outside standard hours, and projects across multiple locations, so flexibility and travel are important.

This is a Level 6 Digital and Technology Solutions Professional apprenticeship. You will work towards a BSc (Hons) Digital and Technology Solutions degree at University of East London on a day release over four years. The company will also support you in gaining a professional chartered membership.

• Excellent communication and interpersonal skills
• Strong analytical ability and attention to detail
• A commitment to continuous improvement
• A collaborative, team‑oriented approach

• Maths and English GCSE grade 4 and above
• Minimum of 112 UCAS points (A levels or BTEC)
• Fully office‑based