Strategic MSP Service Desk Leader | AI & Automation
Listed on 2026-10-10
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IT/Tech
Change Management, IT Project Manager, AI Business & Operations
Infra View is seeking a Strategic Group Service Desk Manager to own and shape the MSP service desk. You will lead a team of about 17, based mostly in Maidenhead, guiding people, processes, and customer experience as the business grows toward doubling in size.
You will set direction across strategy, performance, automation, and AI, focusing on SLAs, metrics, and continuous improvement. This is a leadership role, not hands-on engineering, requiring MSP know-how and strong stakeholder management to
Step into the Strategic MSP Service Desk Leader | AI & Automation role at Infra View in Hemel Hempstead, England, United Kingdom and grow with us.
Are you ready to take on the Strategic MSP Service Desk Leader | AI & Automation role at Infra View?
We would love to welcome a new Strategic MSP Service Desk Leader | AI & Automation to our group in Hemel Hempstead, England, United Kingdom.
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