Head of Transformation and Technology Portfolio

Warner Hotels is investing heavily in technology change.

The portfolio spans commercial growth initiatives, digital and data products , infrastructure transformation and people & operations programmes. Today, this portfolio is managed through a combination of on-site contractors and informal planning — with no formal demand management, no defined project governance framework, and limited visibility of cross-portfolio dependencies.

We are looking for a Head of Transformation and Technology Portfolio who can build a lean, high-performing PMO and PM function from the ground up — one that brings rigour, pace, and genuine business alignment to how Warner plans, governs, and delivers technology change.

You will own the technology change portfolio end-to-end and the enterprise strategic portfolio broadly: from demand intake and prioritisation through to delivery governance, benefits realisation, and board reporting. You will be the engine that translates strategy into a sequenced, resourced, and governed delivery plan — and the voice that holds the business and technology teams accountable to commitments.

• Build the function:
  The portfolio function does not exist in its current form — this is a greenfield opportunity to design and embed it from scratch.
• Meaningful portfolio: £5M+ capex and growing spanning digital, data, infrastructure and applications.
• Board visibility:
  You will report directly to the CTO and CFO and produce the board-level technology update each quarter.

• Own the technology change portfolio — maintaining a single, prioritised view of all initiatives across digital, data, infrastructure and applications.
• Build and run a formal demand management process: intake, assessment, prioritisation and sequencing aligned to strategic objectives.
• Maintain the technology roadmap, ensuring it reflects current priorities and is communicated effectively to the business.
• Manage the annual technology capex budget (£5M+ FY26), tracking spend against plan and providing regular financial reporting to the CTO and CFO.

• Establish and embed a delivery framework appropriate for Warner's scale — lightweight but rigorous, covering project initiation, change control, risk management, and benefits realisation.
• Provide programme assurance across all major initiatives — identifying risks, dependencies and blockers before they become issues.
• Own the Warner Connect 2.0 network replacement programme from a PMO perspective, coordinating across infrastructure, suppliers and hotel operations.
• Hold delivery teams, engineering partners and third-party suppliers accountable to committed timelines and quality standards.

• Produce the quarterly board technology update — a concise, accurate view of delivery progress, portfolio health, budget status and key risks.
• Manage relationships with senior business stakeholders — translating technical delivery into business language and managing expectations proactively.
• Run the technology steering committee and portfolio review cadence, ensuring the right decisions are made at the right level.

• Build and embed agile-at-scale delivery practices across the technology team, balancing sprint-based delivery with portfolio-level governance.
• Develop business analysis and test management capability within the PMO function.
• Coach and support project managers, product owners and technical leads on delivery best practice.

• Portfolio and programme management: MSP, MoP, or equivalent.
• Project management: PRINCE2, PMP, or agile-at-scale frameworks (SAFe, Scrum@Scale).
• Technology budget management…