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Digital Workplace Team Lead

Job in Kings Langley, Hemel Hempstead, Hertfordshire, HP3, England, UK
Listing for: La Fosse
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Overview

We’re looking for a hands-on Digital Workplace Support Team Lead to take charge of the end-user IT support function. You’ll manage a talented team that keeps people connected, productive, and supported.

Responsibilities
  • Leading and inspiring a Digital Workplace Support Team to deliver an exceptional end-user experience.
  • Ensuring laptops, mobiles, collaboration tools, and meeting room tech all just work when people need them.
  • Driving upgrades, patching, and improvements across desktop and device management platforms.
  • Partnering with Service Desk and wider Tech teams to boost first-time fix rates and streamline processes.
  • Rolling up your sleeves to provide technical expertise when it matters most.
  • Training, mentoring, and sharing knowledge to build a stronger, smarter team.
Experience
  • Experience leading a desktop or digital workplace support team.
  • Great communication skills—able to explain technical stuff in plain English.
  • Strong background in Windows 10/11, Office 365, networking, and hardware support.
  • Bonus points for Mac OS, Apple devices, AV systems, and mobile device management (iOS/Android).
  • Knowledge of patching tools (SCCM, JAMF, VMware) and ITIL practices.
  • A proactive mindset—you spot opportunities to make things smoother, faster, and better.
Why you’ll love it here
  • Impact: You’ll shape how the whole business experiences IT.
  • Variety: From laptops to AV systems, no two days are the same.
  • Growth: A chance to develop your leadership skills and expand your technical expertise.
  • Culture: A supportive, collaborative tech team where your ideas are valued.

Note: If you’re ready to lead a team, solve problems that matter, and keep the digital workplace running at its best — apply now to help build the workplace of the future.

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