Logistics Operations Coordinator

Reference: 5205

Location:

Hemel Hempstead
Salary: 30,000+

Hours:

Monday-Friday, 9:00am-5:30pm Fully office based.

We are recruiting for a Logistics Operations Coordinator to join an established and growing business in Hemel Hempstead.

• 3 PL Management:
  Oversee outsourced warehouse operations, ensuring providers meet agreed service levels and operational requirements.
• Stock & Inventory:
  Monitor stock movements and accuracy across multiple locations, investigating and resolving discrepancies with warehouse partners.
• Order & Shipment Coordination:
  Ensure orders are processed and dispatched on time, coordinating with warehouse partners to meet customer requirements and delivery deadlines.
• Transport Management:
  Arrange and coordinate transport, ensuring shipments are booked and planned effectively.
• Trade Customer Support:
  Manage orders for trade customers with specific stock, handling and delivery requirements.
• Consignment Stock:
  Monitor consignment stock arrangements, maintaining accurate records and ensuring stock availability.
• International Logistics:
  Coordinate stock movements between international locations and work with partners to resolve delays or other issues.
• Performance & Problem Solving:
  Monitor 3 PL performance, follow up on service issues and take ownership of resolving shipment and delivery challenges.
• Systems & Reporting:
  Maintain accurate records and use relevant systems and reports to support stock, order and logistics management. Knowledge of Sage 200 would be advantageous.
• Process Improvement:
  Identify ways to improve logistics processes, stock visibility and operational efficiency.

• Experience in logistics, distribution, warehouse operations or supply chain coordination.
• Experience working with 3 PL providers, outsourced warehouses or external distribution partners.
• A good understanding of stock control, order fulfilment, shipment planning and transport coordination.
• Strong organisational skills and the ability to manage competing priorities across multiple locations.
• Excellent communication skills and confidence liaising with customers, warehouse partners, transport providers and internal teams.
• A proactive approach to problem-solving, with strong attention to detail and a focus on customer service.
• Good IT skills and experience using ERP systems;
  Sage 200 knowledge would be highly desirable.

You will be comfortable coordinating operations through external partners rather than managing a single warehouse directly. You'll be organised, commercially aware and confident taking ownership of shipments and ensuring customers receive a reliable service.