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Senior Complaints & Ombudsman Lead; Housing
Job in
Hemel Hempstead, Hertfordshire, HP3, England, UK
Listed on 2026-02-20
Listing for:
Watford Community Housing
Full Time
position Listed on 2026-02-20
Job specializations:
-
Management
Emergency Crisis Mgmt/ Disaster Relief -
Healthcare
Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A community housing organization in Hemel Hempstead is seeking a Complaints Resolution Manager to lead the effective delivery of its complaints service, managing complex cases and coordinating with the Housing Ombudsman. The candidate should possess strong complaints handling expertise and experience working with data and senior stakeholders.
This role offers a salary of £41,725 per annum, with the potential for further career development as the organization explores a merger to enhance service delivery.
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Position Requirements
10+ Years
work experience
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