Warehouse Operations Manager - Nights

Warehouse Operations Manager - Nights - (WOM.
31)

This is an exciting opportunity for a proven Night Warehouse Operations Manager to take a senior leadership role within a fast‑moving FMCG or retail warehouse operation, leading large teams, managing complexity and helping shape a growing and evolving site. This role is ideally suited to a proven warehouse leader with union experience gained within FMCG or retail logistics, supply chain or distribution environments.

• 20% M&S discount on most things from furniture, fashion and food
• Discounted rates on healthcare cash plan
• 25 days annual leave (rising with length of service)
• Private Medical Healthcare
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first‑class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Hours: 37.5 hours per week | 7.5 hour shifts between the hours of 18:00 to 06:00

Working pattern: Any 5 from 7 | Either a Wednesday to Sunday or Thursday to Monday (A level of flexibility is expected to ensure effective operational coverage)

Location: Gist Limited, Hemel Foods, HP2 7PZ

• Lead, engage and develop front‑line management and operational teams to deliver a safe, efficient and high‑performing warehouse operation
• Take ownership of shift performance, while contributing to overall site performance across the full 24‑hour operation
• Work collaboratively with fellow Warehouse Operations Managers to ensure consistency in standards, processes and decision‑making across all shifts
• Ensure robust communication and structured handovers between shifts to maintain operational continuity
• Deliver against customer requirements, ensuring service, productivity and cost targets are consistently achieved
• Maintain high standards of health & safety, compliance and operational best practice
• Build strong working relationships with key stakeholders, including colleagues, customers and union representatives, within a heavily unionised environment
• Support the ongoing development of the operation, embedding best practice and contributing to continuous improvement initiatives

• Proven experience operating at Warehouse Operations Manager level (or equivalent) within a fast‑paced warehouse, distribution, or logistics environment
• Strong operational leadership experience within a warehouse setting, with accountability for end‑to‑end shift performance and delivery
• Demonstrable experience of leading large teams in a high‑volume, heavily unionised environment, including effective engagement with union representatives
• Experience gained within the FMCG and/or retail sector, ideally supporting complex supply chain or distribution operations
• Strong leadership and people management skills, with the ability to engage teams and drive performance through others
• Experience of working within a growing or evolving operation, with the ability to implement structure, consistency, and scalable processes
• Strong operational awareness, with the ability to make effective decisions in a fast‑paced and complex environment
• Excellent communication and collaboration skills, with the ability to work effectively as part of a wider management team across a 24/7 operation
• Good understanding of warehouse processes, health & safety standards, and operational compliance