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Warehouse Operations Manager

Job in Hemel Hempstead, Hertfordshire, HP3, England, UK
Listing for: Booker
Per diem position
Listed on 2026-05-22
Job specializations:
  • Management
    Operations Manager, General Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

The successful candidate will support the site General Manager in leading and developing an operational team, promoting a culture of continuous improvement and business efficiency, whilst maintaining and enhancing key performance indicators to achieve operational, financial and service targets. They will foster a culture of working safely and supporting the development of the team.

  • Managing day‑to‑day operational aspects of the warehouse operation, monitoring costs on a daily, weekly and period basis.
  • Proactively lead the Health & Safety agenda, creating a safe environment where safe practices are adhered to and constantly improved upon.
  • Proactively develop the leadership and technical skills of the shift operation managers through coaching, mentoring and training / personal development plans.
  • Utilising reports, data and information to identify opportunities and trends to improve the depot KPI's.
  • Leading, challenging and communicating with the management team to achieve best practice and service performance.
  • People, processes and all functions involved with the warehouse operation in order to achieve Company targets and objectives.
  • Playing a proactive role in the development of site / network initiatives.
  • Demonstrate Winning Manager behaviours and set the standard for direct reports to follow.
Key Capabilities:
  • Commitment and ability to work under pressure.
  • Excellent people management skills and the ability to develop self and others.
  • Experience of applying a working knowledge of relevant legislation, e.g. Health & Safety, Employment Law, Discrimination etc.
  • Ability to effectively plan labour and resource to deliver operational requirements to a timely manner whilst meeting agreed KPI’s and Service Levels.
  • Able to identify problems and provide effective business solutions.
  • Effective team worker and confident and positive communicator.

Previous experience within a Warehouse operation will be essential. Excellent people management skills together with the ability to plan resource and report KPI information with accuracy are key skills for this role.

Essential

Skills:
  • Demonstrates high levels of initiative, focus and commitment and flexibility.
  • Excellent understanding of multi‑temperature warehouse / transport procedures and compliance.
  • Experience of volume and cost planning.
  • Management experience in a FMCG environment of at least 3 years.
  • PC skills for Excel / Word / PowerPoint and WMS experience.
  • Knowledge of Transport operations / legislation is preferred but not essential.

The successful candidate will be required to work predominantly weekdays but flexibility of hours is required with operational needs and may include the occasional weekend working.

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

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