Operations Manager - Repairs and Maintenance

Operations Manager - Reactive Maintenance & Voids
Based in Hemel Hempstead
£65K + package

We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts.

Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team.

Operations Manager Experience

• Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients.
• IT Literate with good knowledge of Microsoft packages
• Ability to understand client / contract requirements to maximise productivity and measure and improvement
• Excellent written and oral presentation
• Good understanding of H&S legislation
• Experience of managing and improving internal and external customer relationships and conflict handling