Global Laboratory Manager

We exist to create positive change for people and the planet. Join us and make a difference too!

Vacancy
:
Global Laboratory Manager

Location
:
Hemel Hempstead, Hertfordshire

Work Pattern
:
Monday-Friday | 36 hours per week

Salary Range
: £56,000 - £75,000 + Bonus

For over 125 years, BSI has helped shape safer products, better systems and a more resilient world. As we celebrate this milestone, we're continuing to invest in our people, our laboratories and our technical capabilities and we're now looking for a Global Laboratory Manager to join us in our Hemel Hempstead testing laboratory.

The Global Laboratory Manager is responsible for the operational leadership, performance, and strategic development of the Hemel Hempstead laboratory, operating under ISO 17025.

This role combines day-to-day accountability for delivery with a forward-looking strategic focus, ensuring the laboratory operates efficiently, meets commercial targets, maintains high-quality standards, and evolves to support future business needs.

The role leads local operations while contributing to global alignment, standardisation, and capability growth across the laboratory network.

You’ll be a key presence and driving force across the laboratory, providing support, direction and improvement across lab operations and compliance.

Lead the safe, efficient and profitable delivery of laboratory operations, ensuring excellent customer outcomes, effective resource planning and operational resilience.

Own laboratory financial performance through effective budget management, resource utilisation and operational efficiency, while supporting business growth.

Create an engaged, high-performing team through coaching, performance management, succession planning and continuous professional development.

Maintain exceptional quality standards through ISO 17025 compliance, audit readiness, robust governance and a right-first-time culture.

Identify opportunities to improve productivity, standardise processes, implement best practice and support digital transformation across laboratory operations.

Develop trusted partnerships with customers, 3rd party labs, commercial teams and technical specialists to ensure outstanding service delivery and future growth.

• Degree, HNC, HND or equivalent technical qualification
• Significant experience leading a laboratory or operational testing environment
• Strong understanding of ISO 17025 and quality management systems
• Proven ability to manage financial performance (budget & margin)
• Experience leading teams and developing organisational capability
• Strong stakeholder management and influencing skills
• Solid understanding of testing, certification, and industry standards
• Commercial awareness and ability to balance cost, quality, and delivery
• Experience driving process improvements and operational efficiency
  
  Confident in data-driven decision-making and performance reporting

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance.

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where…