Quality Manager

Quality Manager
Hertfordshire
Monday to Friday + Plus benefits

Quality Management | ISO
9001 | Continuous Improvement | Manufacturing Quality | Audit & Compliance

Are you an experienced Quality Manager looking to take ownership of a growing quality function within a manufacturing environment? Our client is seeking a proactive quality professional to lead quality assurance activities across operations, suppliers, and customer support, ensuring high standards are maintained while supporting business growth.

What You'll Be Doing as a Quality Manager

* Leading and developing the company's quality management framework to support operational excellence

* Managing audit programmes and ensuring compliance with recognised quality standards

* Driving continuous improvement initiatives to reduce defects, improve consistency, and enhance customer satisfaction

* Investigating quality concerns and overseeing corrective and preventive action programmes

* Acting as the key point of contact for customer quality issues and supplier performance matters

* Working closely with Manufacturing, Engineering, and Test teams to improve process capability and product quality

* Monitoring quality performance metrics and identifying trends, risks, and improvement opportunities

* Supporting supplier development activities to strengthen quality throughout the supply chain

* Promoting a proactive quality culture focused on prevention and long-term improvement

* Providing quality-related reporting and recommendations to senior management

What We're Looking For as a Quality Manager

* Previous experience in a Quality Management role within a manufacturing environment

* Strong knowledge of quality management systems and audit processes

* Experience managing customer quality concerns, investigations, and improvement activities

* Ability to analyse performance data and identify opportunities for process improvement

* Strong understanding of root cause analysis and structured problem-solving methodologies

* Excellent communication and stakeholder management skills

* Ability to influence positive change across multiple departments

* Organised and confident working within a fast-paced operational environment

* A practical, hands-on approach to quality leadership and continuous improvement

If you're a driven Quality Manager looking for an opportunity to shape quality strategy, improve operational performance, and make a lasting impact within a growing manufacturing business, click apply now or contact Molly Brooks at Pro Tech Recruitment