Senior Sales Executive

Reporting to: Customer Support Manager

Job type: Full time (Any time between 6am 7pm), Monday to Friday

Hours: 37.5 hours per week. Additional hours may also be required on both weekday and weekends.

You will serve as a point of contact for customers with queries relating to products, orders and deliveries and provide support for sales team. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. Ultimately, you should be able to contribute to high quality customer service and achieve challenging sales targets.

• Win sales orders while ensuring that the maximum values are obtained for the company as part of the quoting and sales process
• Support the achievements and growth of Aerospheres sales goals and objectives
• Ensure that goods are correctly entered on sales orders and on time as quoted to customers and submit regular reports of non-conformity to the Quality Team
• Ensure that a high level of customer service is given to all customers
• A high-pressure job; which requires extreme focus, dedication and stamina
• You are expected to work out of office hours when required
• Any other duties assigned by the management; where appropriate

• Selling multiple product lines to customers
• Sales orders entering and managing orders
• Quotations - creating and sending quotes to customers
• Communicate important feedback from customers internally
• To aid the company to meet sales targets and report any deviations
• Stay up-to-date with new products and features
• Maintain and update sales and customer records
• Filing
• Purchasing as and when required to create and send new orders to our suppliers

• Proven work experience as a Sales support or Sales administrator with the ability to sell
• Strong mathematical, analytical and problem solving skills
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• Attention to detail
• Good communication skills, both verbal and written
• Project and time management skills
• Ability to work under strict deadlines
• Bachelors degree in aerospace industry or a related discipline, will accept applicants who do not have degrees but have a few years of experience with sales
• Certification in sales, marketing or relevant field is a plus
• Experience in the aerospace industry will also be seen as an advantage
• Passionate and full of energy