Internal Sales & Support Engineers Mechanical Engineering background - Onsite, Hertfordshi

Job Description

Our client is a globally respected mechanical engineering leader, delivering precision‑engineered components and mission‑critical technologies that keep essential operations running across energy, life sciences, advanced manufacturing and high‑tech industrial sectors. Known for unmatched reliability, deep technical authority, and customer partnerships built over decades, they operate at the premium end of the market.

This is a rare opportunity to join a globally recognised engineering solutions provider operating at the premium end of the market, delivering high‑performance fluid system solutions into complex and safety‑critical industries. Following a strategic restructure, the business is investing in strengthening its internal sales capability – creating a role that sits at the intersection of technical expertise, customer engagement, and commercial growth.

This position reports into the Head of Internal Sales & Customer Excellence, giving strong visibility and long‑term progression potential.

You will play a key role in developing and growing customer relationships, combining technical understanding with commercial awareness to identify opportunities and deliver tailored solutions. This is a consultative internal sales role focused on understanding customer needs, recommending the right solutions, and building long‑term value. While there is an outbound element, success is driven by quality of engagement and technical credibility.

You’ll work closely with technical, engineering and commercial teams to ensure solutions are accurate, competitive and aligned to customer requirements.

• Build and develop relationships with new and existing customers.
• Identify opportunities within accounts through proactive engagement.
• Conduct targeted outbound activity based on identified opportunities.
• Follow up quotations and progress opportunities through to conversion.
• Support onboarding of new customers and accounts.

• Provide technical guidance and product recommendations to customers.
• Understand customer requirements and translate into appropriate solutions.
• Support the development of accurate quotations and proposals.
• Collaborate with technical teams on more complex solution requirements.

• Identify cross‑sell and upsell opportunities within existing customer base.
• Develop understanding of customer applications and industry use cases.
• Maintain awareness of competitor activity and positioning.

• Work closely with Technical Services, Engineering and Field Sales teams.
• Ensure opportunities are routed and progressed efficiently across functions.
• Support Fabrication, Assembly and Build activity where relevant.

• Maintain accurate records of customer interactions and opportunities.
• Manage pipeline activity to ensure consistent follow‑up and progress.
• Contribute to continuous improvement of internal sales processes.

Blend of technical engineering exposure and commercial influence. Opportunity to develop into field sales, key accounts or specialist technical roles. Work within a premium, solutions‑led engineering environment. High visibility role with exposure to leadership and broader teams. Clear progression pathway within a growing and investing business. Ideal for someone looking to move beyond purely technical work into a commercially focused role, while still operating in a high‑quality, engineering‑led environment.