Key Account Manager

Responsibilities

• Support the IKAM in the day to day management of the UK account ensuring they are fully aware of the status of the UK account.
• Help prepare for customer meetings and at times support on international administrative tasks as needed.
• Attend weekly internal and external meetings with the customers, taking responsibility of creating contact reports/actions list and working with the wider team to ensure tasks are fulfilled in a timely manner.
• Support the IKAM to drive sales and profit through the account by reviewing sales performance data as well as margin analysis.
• Assist and create calculations for price setting through a Profit Run pricing calculation system as requested by the IKAM.
• Work closely with the sales coordinator to ensure secure supply of stocks.
• Gathering market information and analysis as needed.
• Completion of order confirmation documents for new product setup.
• Logistic review and approval to ensure they meet customer requirements.
• Support the IKAM in managing and controlling A&P investments and ensure that Ontex gets value for money for all promotional support given to the customer.
• Ensure that A&P expenditure is reported monthly to the IKAM to ensure that it is kept within the agreed levels and support in managing any price/order queries.
• Become an acknowledged expert in Ontex products, categories and customers.

• Bachelor degree (preferable if Business Economics or Business Administration)
• Master degree in Sales or Sales and Marketing will be valuable
• Minimum of 2-4 years in FMCG Sales Account Management
• Experience in hygienic disposables markets would be an advantage
• Experience in the private label market would be an advantage
• Fluent English (additional European languages would be an advantage)
• Analytical ability – PC literate and able to crunch numbers. Skilled in Microsoft Office tools in general and Excel specifically.
• Strong interpersonal and influencing skills with best in class communication.
• Ability to understand the Business Strategy and create and implement winning action plans.
• Confidence and desire to lead the team.
• Accuracy and getting it right first time are absolutely essential.