Sales Consultant

Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Pickfords Team, with a passion to exceed our company's expectations.

JOB PURPOSE: Grow territory revenue within the brand image and deliver profitable revenue in line with margin expectation and targets. In conjunction with the Group and National Sales Manager, identify, establish, and develop a successful OBS process, method, and strategy to effectively service the Group s requirements.

RESPONSIBILITIES:

• Answering incoming enquiries from all channels (including but not limited to Live chat, Web, lead generation, telephone) commercially reviewing them and action appropriately.
• Complete customer surveys via telephone, video call and self-survey information.
• All enquiries/quotations to be recorded in Navision.
• Identification of customer buying criteria.
• Price bounce to gauge customer reaction.
• Accurate costings via costing form and table.
• Determining margin through factors such as move date, insurance value, competition and customer confidence in brand.
• Insurance sales and uplifts.
• Introduce affiliate revenue streams.
• Prepare and submit quotation to customer.
• Follow up all jobs to conclusion and maintain records in Navision.
• Work with the Operations team to establish appropriate service standards, and to proactively seek service improvements.

KPI s:

• Achieve annual revenue targets.
• Sales productivity target.
• Monthly revenue target.
• 12 monthly sales reviews.
• Quote submission within the required timescale.
• Quote 70% of enquires received

SKILLS, KNOWLEDGE & EXPERIENCE :

• Previous sales experience.
• Good negotiating and influencing skills.
• Excellent communication skills.
• PC literate.
• Ability to understand both customer and competitive environment.
• Good networking skills.
• Commercial awareness.

Personal attributes:

• Consultative Skills understanding customer requirements and competitive environment.
• Selling skills and concepts Influencing, listening, questioning, negotiating and gaining commitment).
• Organized.
• Ability to work under pressure and deliver to deadlines.
• Flexible, Proactive, and Approachable.

Candidates will only be contacted if they are invited for an interview.

You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age.