Sales Intern; Graduate

The Sales Intern is an office-based role that will strengthen engagement with existing Merz Aesthetics customers across the UK & Ireland. Through proactive outbound contact, the role will build customer awareness of the Merz Aesthetics brand and portfolio, identify opportunities to broaden portfolio usage, and communicate relevant wholesaler offers and commercial initiatives.

The role provides practical experience in customer engagement, sales processes, CRM management and commercial execution within a regulated healthcare environment. Working closely with sales, marketing, customer services and wholesaler partners, the Sales Intern will help generate qualified opportunities, support customer retention and contribute to sustainable portfolio growth while ensuring all activity is accurate, compliant and customer focused.

Please note, this a 1 year fixed term contract, the salary is £25,000 per annum.

Proactively contact existing Merz Aesthetics customers by telephone and approved digital channels to maintain engagement and understand current needs.

• Delivers agreed customer-contact activity and follow-up standards.
• Records clear outcomes, needs and next actions in CRM.

Build awareness of the Merz Aesthetics brand and full product portfolio using approved materials and messaging.

• Customers receive accurate, relevant and compliant portfolio information.
• Customer interest and requests are routed promptly to the appropriate colleague.

Identify opportunities to increase use of the Merz Aesthetics portfolio within existing customer accounts.

• Generates and qualifies agreed portfolio-growth opportunities.
• Provides useful customer insight to the Commercial Accounts Manager and field sales team.

Communicate relevant wholesaler offers and campaigns to eligible customers, explaining how they can access them.

• Offers are communicated accurately, on time and to the appropriate customer groups.
• Customer interest and campaign feedback are captured and reported.

Maintain accurate customer and activity records and support reporting on engagement, opportunities and outcomes

• CRM records are complete, accurate and updated promptly.
• Regular reporting highlights activity, conversion, customer feedback and follow-up actions.

Work collaboratively across Sales, Marketing and Customer Services to deliver a positive customer experience.

• Queries and opportunities are handed over clearly and followed through.
• Internal stakeholders receive timely, actionable customer insight.

Complete required training and conduct all customer interactions in line with company policies, data protection requirements and applicable compliance standards.

• Mandatory training is completed on time.
• Activity consistently meets quality and compliance expectations

• Commercial Accounts Manager – day-to-day direction, coaching, prioritisation and performance review.
• Existing Merz Aesthetics customers – proactive engagement, needs discovery, portfolio education and follow-up.
• UK & Ireland Sales Team – sharing qualified opportunities and customer insight and supporting coordinated follow-up.
• Marketing and Business Information – using approved campaigns, customer segmentation and performance insight.
• Customer Services and Training – resolving enquiries and connecting customers with appropriate support.
• Wholesaler contacts – understanding approved offers and supporting clear, accurate customer communication

• Currently studying towards, or recently completed, a degree or equivalent qualification; business, marketing, life sciences or a related discipline is desirable.
• A strong interest in developing a career in sales, account…