Transport Coordinator

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

We're looking for 2 permanent, full time
Transport Coordinators to join our Hemel Hempstead - Foods team on a permanent Day Shift
.

This is far more than a transport administration role. You'll be at the heart of the operation, coordinating drivers, managing live transport activity and ensuring deliveries run safely, efficiently and on schedule.

Working alongside the Transport Shift Manager, you'll play an important leadership role on shift, supporting drivers, making operational decisions and keeping the transport office running smoothly throughout the night.

Salary:Up to £32,000 per annum (DOE)

Working Pattern:Days - 4 on, 4 off

Working Hours:40.25 per week | 07:00 AM to 19:00 PM

Location:Gist Limited, Three Cherry Trees, Hemel Hempstead, Hertfordshire, HP2 7PZ

Your key accountabilities will include:

• Coordinating the night transport operation to ensure vehicles and drivers are dispatched safely, efficiently and on time.
• Acting as the first point of contact for drivers, providing support, resolving issues and escalating where appropriate.
• Briefing and debriefing drivers, ensuring all relevant operational information is communicated accurately.
• Monitoring live routes throughout the shift, responding to delays and supporting service recovery where required.
• Supporting the Shift Manager with the day-to-day running of the transport operation.
• Managing driver allocation and helping ensure resources are used effectively throughout the shift.
• Supporting return-to-work conversations and day-to-day driver supervision.
• Maintaining legal compliance, including Operator Licence requirements and transport documentation.
• Completing payroll administration, Kronos exceptions, holiday administration and other transport office tasks accurately and on time.
• Working closely with colleagues across Transport, Warehouse and Planning to ensure a seamless operation.

We're looking for someone who enjoys working in a fast-paced transport environment and can confidently balance operational coordination with supporting people.

Your skills and experience will include:

• Experience working within a transport, logistics or distribution operation
• Previous experience in a Transport Coordinator, Transport Administrator, Transport Planner or similar role
• The confidence to communicate with drivers, allocate work and make operational decisions
• Ideally some supervisory or team leadership experience, including supporting driver performance or conducting return-to-work conversations
• Excellent organisation skills with the ability to prioritise multiple tasks in a busy environment
• Strong attention to detail and the ability to remain calm under pressure
• Good IT skills, including Microsoft Office and experience using transport or workforce management systems such as Kronos
• Knowledge of transport compliance and Operator Licence requirements would be advantageous

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• Discounted rates on healthcare cash plan
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support –…