Retail Sales Associate HEMET - W Stetson Ave Ave

Retail Sales Associate – Hemet, CA

Join iMobile, a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since 1993, we have delivered superior service and quality wireless products featuring the latest technology. We are looking for a motivated Retail Sales Associate to bring the brand to life at our W Stetson Ave store in Hemet, CA. As part of our Retail Team, you will be a brand ambassador, building energy and excitement around our products and services.

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan, including accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in the use of digital tools designed to enhance interactions and onboarding, including demonstrating coverage, plans, and device/account inspection.
• Complete training on in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Build relationships and partner with employees across channels, including business and customer service, to own the customer experience, resolve issues, and identify and hand‑off small business leads.

• Strong desire to learn and master the skills required of a customer advocate and build meaningful connections with customers.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices.
• Effective at balancing customer experience and performance goals.
• At least 6 months of customer service and/or sales experience; retail environment preferred.

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• A culture of care & excellence
• Health benefits for full‑time employees
• Monthly sales incentive programs, contests, rewards and more bonuses

• Be at least 18 years of age.
• High school diploma or GED.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation.
• Full‑time (40 hours) or part‑time (20+ hours) availability.

Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce and welcome everyone to our team.

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