Operations​/Service Manager III

Join to apply for the Operations/Service Manager III role at Burlington Stores, Inc.

This role is part of one of the largest off‑price retailers in the country. You’ll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.

Base pay range: $24.20/hr – $34.10/hr.

• Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record‑keeping procedures.
• Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and maintain smooth customer flow at the registers.
• Manage the overall execution of operations and receiving SOPs.
• Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain inventory accuracy.
• Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately driving results in the store.
• Support the Store Manager and others in areas including staffing, sourcing, interviewing, training, and succession planning.
• Assist in the management of other store operations areas as needed.
• Communicate effectively with the District and Regional Management teams.

• 3+ years of Retail Management or Store Operations experience at an Off‑Price, Big Box, Specialty or medium to large‑sized, multi‑unit retail organization.
• Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
• Ability to lift and move boxes weighing up to 40 lbs.
• Experience utilizing scheduling and reporting computer software.
• Travel may be required from time to time.

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage, life and disability insurance. Full‑time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. Our store teams work hard and have fun together!

Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Min-Mid $24.20 - $34.10