Health Plan Customer Advocate | Cross-Train & Grow

Lifetime Benefit Solutions, Inc. seeks a Customer Service Representative to resolve inquiries via phone, fax, email and other channels about benefits, claims and enrollment, in line with ORA and HIPAA requirements.

You will participate in initial training at hire to become proficient in one line of business, with cross-training in a second line within 12 months, supporting the department as needed. The role requires professionalism, privacy, and a customer-focused approach.

The Health Plan Customer Advocate | Cross-Train & Grow position in the Management & Operations, Sales field is open for applications.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in City of Rochester, NY, United States.