Director of Engineering Job Hempstead area,New York USA,Software Development

Financial Incentives (FIN) is where Garner’s promise becomes real for a member: the moment they are paid back for choosing better care
Behind that simple experience sits one of the hardest problems in the company
FIN ingests claims and eligibility feeds from third-party administrators, adjudicates them against benefit rules, accumulates member benefit, and moves real funds through payments and treasury
It does this under heavy and growing load, carrying PHI and PII, at the point where high-volume data from outside partners first enters Garner. When FIN is right, members are paid accurately and on time
When it is wrong, the failure is financial and visible
We are hiring a Director to lead FIN Engineering, accountable for the full function (ingestion, eligibility, adjudication, accumulation, and payments/treasury): its correctness, reliability, security, and the pace at which it improves
You will lead a large, multi-team function, own its multi-year roadmap, and contribute to company-wide planning
The role is hands-on-keys: you will stay close to the code, the designs, and the incidents to hold a real technical opinion, and set an engineering quality bar the rest of the department measures itself against
You will report to the CTO and lead a group of Engineering Managers and senior individual contributors across FIN’s value streams
Own the outcomes, ingestion through payment. Define what “correct” means for adjudication and money movement, and be accountable for adjudication accuracy, payment timeliness, ledger reconciliation, ingestion SLAs, and the roadmap that moves them
Set the bar and the pace. Establish the validation standards and definition of “done” the function ships against and hold the line under delivery pressure, running a performance culture on evidence: highest-value work first, manual toil automated away, engineers accountable for outcomes
Stay close to the work. Join the hard design reviews, read the code, dig into incidents, and hold defensible technical positions on adjudication logic, event contracts, data modeling, and money movement
Make agent-first the default. Make AI-native engineering how FIN works, not a side experiment: build the harnesses, validation frameworks, and Claude Skills that let squads ship faster and safer, and mature the org from assisted toward autonomous with real guardrails
Own the technical direction. Guide the backend toward event-contract boundaries that let teams ship independently and scale to tens of millions of claims, with the fault tolerance a pipeline that cannot drop or double-pay a claim demands, and own the security and data-integrity posture at the edge where partner data enters and funds leave: validate, quarantine, and reconcile rather than assume the inputs are clean
Build and grow the team. Hire, level, and develop Engineering Managers and senior ICs, own interviewer calibration, and design the org’s structure and decision rights so ownership is clear
Translate across the business. Partner with the CTO, Product, Finance, Operations, and payment partners to turn business needs into technical plans and communicate risk and tradeoffs in terms leaders can act on
Technologies we use:
Python, Type Script, React, NodeJS, Kubernetes, Istio, Postgres, Elastic Search, NATS, AWS, Terraform
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare

Benefits

Flexible PTO
Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
Hybrid and remote work
Team meets twice each year to spark innovation and foster belonging
Variety of social programs beyond work hours
Equal paid parental leave (12…