Lead Accounting Technician

Vance-Granville Community College is where meaningful work meets real community impact. At VGCC, you’ll be part of a supportive, mission-driven team dedicated to providing affordable, high-quality education that transforms lives. Your work will help open doors for students, strengthen local communities, and prepare individuals for in-demand careers. Every day offers the chance to see the direct impact of what you do.

If you’re energized by purpose, collaboration, and making a difference, we invite you to apply.

Under general supervision, an employee in this position has primary responsibility for preparing, maintaining, and processing accounting records and financial transactions related to accounts receivable for the Business Services Department of the College. Duties related to this position primarily focus on processing sponsor invoices, student refunds, reimbursements for payment, maintaining adequate sponsor files, and communicating with vendors and College personnel to resolve billing discrepancies.

Duties assigned may vary according to the specific needs of the Division and/or allocation of workload.

VGCC considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; and internal peer equity in offer calculations.

The Lead Accounting Technician position is assigned to the VGCC Main Campus in Henderson, NC. This position is currently not eligible for telework.

The following listing of essential job duties indicates the general nature and level of work required in this job. It is not designed to be a comprehensive listing of all activities, duties, or responsibilities that may be required. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job.

• Provide daily operational support to Accounting Technician-Student Accounts and Accounting Technician-Collections to promote efficient operations, accuracy, and high standards of customer service.
• Serve as the primary backup to the Accounting Technicians in Student Accounts and Collections for daily receipts and deposits, student assistance, student invoices, collection efforts, and coverage during the Accounting Technicians’ absence.
• Assist students with account, payment plan, and refund questions.
• Obtain authorizations and process curriculum sponsor ships.
• Perform monthly reconciliation of deposits and funds collected for month-end balancing.
• Perform monthly reconciliation of credit cards, Square, and other noncash transactions.
• Validate deposit slips and prepare monthly reconciliation of satellite deposits.
• Process accounts receivable billing verification reports and resolve billing errors weekly.
• Monitor and resolve unallocated payments daily.
• Review debt appeals and prepares decision letters.
• Process student and financial aid refunds.
• Prepare internal check requests for sponsor ships.
• Reconcile third-party scholarships.
• Reconcile veteran sponsor ships.
• Prepare all invoices for sponsor ships and receivables. Mail or email invoices after review.
• Process sponsor refunds.
• Process monthly accounts receivable maintenance utilities and reports, and lead efforts to identify and resolve payment allocation discrepancies to ensure accurate accounting records.
• Add miscellaneous charges to student accounts.
• Assist with the review of Business Office restrictions.
• Facilitate collection activities, providing guidance and support to Accounting Technician-Collections to ensure accurate, timely, and efficient billing processes.
• Review sponsor account balances and the aging report. Send second or final notices and monitor collections.
• Maintain and validate tuition and fee tables, waivers, and student types within the College's financial system to ensure accurate billing, compliance with approved rates, and effective internal controls.
• Collaborate with the Financial Aid Director and Registrar to establish, communicate, and monitor key financial aid dates, payment deadlines, and related student billing timelines.
• Coordinate payment reminder schedules and student payment deadlines, generate nonpaid student reports, distribute payment notifications, and collaborate with the Financial Aid Office and Registrar's Office to support the…