Advanced Flex Technician

Job Overview

The Experienced Auto Mobile (M-F) Technician at USA Henderson is a hybrid role that supports both in-shop repair operations and mobile service delivery. This position is ideal for a technician who thrives in a dynamic work environment—whether performing repairs inside the service center or traveling to customer locations. The Flex-Tech plays a critical role in delivering safe, reliable, and timely repairs while representing Auto Nation's commitment to quality service and customer satisfaction.

• Perform vehicle repairs and maintenance as outlined on repair orders with efficiency and accuracy, following dealership and manufacturer standards.
• Diagnose and assess vehicles in both shop and field settings to determine appropriate repair solutions.
• Complete multi-point inspections to recommend repairs ensuring safety and reliability.
• Provide labor and time estimates for additional repairs, and document all work performed.
• Travel to customer homes, offices, and designated locations to perform mobile repairs using a company-provided van and tools.
• Maintain a clean, organized, and fully stocked mobile service van, ensuring readiness for all scheduled and unscheduled jobs.
• Assess job scope on-site and determine whether work should be completed on location or sublet to a partner facility.
• Communicate clearly with customers, service advisors, and parts departments regarding job status, diagnostics, and service timelines.
• Deliver exceptional customer service while representing Auto Nation in mobile and in-shop settings.
• Promote trust and confidence by ensuring all vehicles are safe and repairs are completed to the highest standards.
• Collaborate with shop technicians, dispatch, and service support teams to ensure efficient workflows.
• Follow all safety protocols and DOT/FMCSA regulations during mobile operations.
• Maintain knowledge of technical bulletins, factory updates, and complete manufacturer training as required.

• High school diploma or equivalent required.
• 2+ years of recent professional automotive repair experience.
• ASE certifications and/or technical school education preferred.
• Strong diagnostic and mechanical repair skills.
• Valid in-state driver’s license with a clean driving record.
• Ability to lift up to 50 pounds and remain in a stationary position for extended periods.
• Strong attention to detail, organization, and customer service mindset.
• English proficiency required;
  Spanish is a plus.
• Must meet all DOT/FMCSA requirements, including passing a physical and medical certification.

• Competitive compensation and 401k matching.
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear.
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers.
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.

We value innovation, teamwork, and a commitment to making a positive impact in the world.