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Project Manager, Operations Manager, Program ​/ Project Manager

Job in Henderson, Henderson County, Kentucky, 42419, USA
Listing for: Intelligence and National Security Alliance
Full Time position
Listed on 2026-01-17
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
  • Construction
    Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

SERVPRO® of Henderson, Webster, Union, McClean, Crittenden Counites & SERVPRO Warrick, Spencer, Dubois Counites

Construction Project Manager

Do you love helping people through difficult situations?

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities
  • Customer Satisfaction
    • a. Be responsible for customer service and management of the customer experience.
    • b. Compile and resolve punch list items.
    • c. Perform final walk-through with customer.
    • d. Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
    • e. Manage all warranty activities.
  • Project Initiation
    • a. Evaluate and sell projects.
    • b. Educate customers on construction process.
  • Project Planning
    • a. Identify and document project scope of work.
    • b. Create and review estimates.
    • c. Obtain customer and client agreement on scope and estimate.
    • d. Review budgets.
    • e. Ensure proper permits are acquired.
  • Project Execution
    • a. Create project schedule and timeline.
    • b. Identify and qualify subcontractors and resource providers.
    • c. Negotiate terms and set expectations.
    • d. Plan, organize, and manage crews and subcontractors.
    • e. Schedule all subcontractors and material suppliers.
    • f. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
  • Experience and Skill Set
    • Superb customer service track record
    • Effective written and oral communication
    • Intermediate math skills
    • Experience in restoration and/or construction preferred
    Formal Education/Training
    • High school diploma/GED
    • Project management experience preferred
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