Community Administrative Assistant; Henderson

Position: Community Administrative Assistant (Henderson location), Terra West Management Services

Community Administrative Assistant (Henderson location), Terra West Management Services

The Community Administrative Assistant provides essential support to the Community Manager and the community association. This position requires a highly organized individual who can maintain clear communication, manage records, and uphold community standards.

Essential Functions

• Receive and respond to all homeowner calls within 24 hours.
• Receive and respond to all homeowner correspondence within 3 days.
• Obtain bids with specifications by deadlines supplied by the Community Manager.
• Type and proof all correspondence, newsletters, etc., as requested.
• Type and log violation letters within 7 days of receipt; log homeowner violation responses within 2 days of receipt; levy fines using a charge sheet on all ongoing violations within 7 days.
• Receive and log architectural requests and process within 2 days of receipt.
• Complete an Association Closeout Inventory list for turnovers.
• Reserve space for meetings; attend meetings as requested by the Community Manager.
• Assist the Community Manager with preparation and distribution of regular and annual Board of Directors meetings.
• Pull account histories, homeowner files, etc., as requested.
• Maintain association files.
• Complete the action list provided by the Community Manager by the deadline.
• Serve as backup for the front desk.
• Perform additional duties as assigned.

Core Competencies

• Organizing and prioritizing
• Attention to detail and accuracy
• Maintain confidentiality and exercise good judgment
• Problem‑solving skills
• Excellent communication skills, both written and verbal

Requirements

Minimum Qualifications

• Minimum 6 months of customer service and/or office experience
• Computer proficiency in Word, Excel, and Outlook – typing speed 60 wpm

Preferred Qualifications

• Docuware or C3 experience

ADA Requirements

• See and read small print, both on paper and on a computer screen, quickly and accurately.
• Sit for extended periods of time while working at a computer.
• Hear and speak clearly on the telephone and in person.

Work Posture Requirements

• Sitting:
  Constantly
• Standing:
  Frequently
• Walking:
  Frequently
• Bending (from waist):
  Frequently
• Crouching (squat):
  Rarely
• Kneeling:
  Occasionally
• Climbing (stairs or ladder): N/A
• Twisting: N/A
• Reaching:
  Rarely
• Wrist Motion:
  Occasionally

Carrying Requirements

• Items Carried:
  Files/Board books
• Distance: 50 steps
• Times Per Day: 5
• Maximum Weight: 5 pounds

Moving/Lifting Requirements

• Items Moved/Lifted:
  Paper files
• Times Per Day: 5
• Maximum Weight: 3 pounds

Moving/Lifting Levels/Heights

• Floor:
  Occasionally
• Knee:
  Rarely
• Waist:
  Occasionally
• Chest:
  Occasionally
• Overhead:
  Occasionally

Push/Pull Requirements

• Item Name:
  Furniture;
  Frequency:
  Frequently

Environmental Conditions

• Inside/Outside:
  No
• Hot/Cold Temperatures:
  No
• Wet:
  No
• Noise:
  No
• Power Equipment:
  No
• Traffic Hazards:
  No
• Chemical Hazards:
  No
• Heights:
  No
• Dust:
  No
• Close Quarters:
  No
• Fumes/Odors:
  No

EEO/Drug Free Workplace

Terra West Management Services is an Equal Employment Opportunity employer. The company prohibits discrimination and is a Drug Free Workplace.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative

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