Business Office Manager, Hospice Care

Serving Texas, Florida, Nevada, Georgia, and Arizona, we provide skilled nursing, therapy, homecare, hospice, palliative care, and private duty services.

• Nestmed AI Scribe
  :
  Less charting, more caring!
• Competitive pay, 401k, health & life insurance
• Flexible schedules & career growth opportunities
• Continuing education & recognition programs
• Supportive, family-like team culture

Make a difference in patients’ lives while enjoying work-life balance.

The Business Office Manager is responsible for coordinating office functions in accordance with state, federal, and local regulations. Addresses and supports the individual needs of employees and patients. The Business Office Manager reports to the Hospice Administrator.

• Responsible for managing all office functions and processes, including clerical, personnel, medical records, office machines, and payroll.
• Assists in billing process and financial functions as needed.
• Payroll process to ensure timely and accurate communication, documentation, and troubleshooting
• Oversees hospice communication tools, including pagers, telephones, tablets, and mail, and tracking of physician orders.
• Accounts payable and related communications.
• Medical and office supply ordering, stocking, inventory, etc.
• Building space maintenance and related communications.
• Work with Interdisciplinary Group/Team to ensure patient/family needs are met.
• Communicate with attending physicians, hospice physicians, and other physicians involved in the patient’s care.
• Interface with Support Center: closing deadlines; financial and statistical reporting
• Data entry and use of Electronic Health Records for patient care and business operations
• Ensures timely, accurate, appropriate and customer service assured flow of communication through excellence in reception and office telecommunication processes.
• Maintains adequate stock and ensures appropriate inventory control of all medical and office supplies, forms, educational materials, etc. to meet the immediate, short-term, long term and ongoing needs of the team
• Promotes the Hospice’s philosophy and administrative policies.
• Performs on-call responsibilities and provides on-call services to patients and their families as assigned.
• Uses effective interpersonal relations and communication skills to ensure patient expectations are exceeded.
• Contributes operational results and compares them with established goals and objectives, working toward continuous improvement.
• Oversite Administrative/Clerical Team members, including Business Support Staff.

High school graduate with a bachelor’s in administration or healthcare leadership preferred.

Minimum of 2 years’ office experience required; healthcare environment preferred. Experience in management of hospice operations, community resources, healthcare operations, and leadership preferred.

Not required.

• Proven ability to supervise and direct professional and administrative personnel in a multi-site home health/hospice environment.
• Working knowledge of community resources and Microsoft Office products.
• Self-directed and motivated.
• Ability to establish and maintain effective working relationships with the Interdisciplinary Group/Team (IDG/T) and the community
• Ability to maintain confidential information.
• Knowledge of state and federal regulations.
• Transportation:
  Reliable transportation and valid auto liability insurance.