Manager of Operations - Training and Development

The Manager of Operations Training & Development leads the delivery and day-to-day management of PENTA's field operations training programs across Arizona, Nevada, Southern California, and other PENTA regions.

Working closely with the Training & Development (T&D) Department and Operations leadership, the Manager owns assigned programs from needs assessment through delivery and evaluation, serves as the Operations training lead for Viewpoint Vista, Autodesk Forma, and other PENTA software, and helps project teams apply PENTA's processes consistently on every jobsite. This role strengthens operational performance, role readiness, and PENTA's talent pipeline.

As part of PENTA, employees have the following responsibilities:

• Assist the Sr. Manager in designing, delivering, and managing structured training for entry- and mid-level operations roles, including Project Engineers, Sr. Project Engineers, Project Managers, and Superintendents, as assigned by the Sr. Manager.
• Apply adult learning principles and a structured instructional design approach (e.g., ADDIE) to build curricula, job aids, field guides, and e-learning that match PENTA's processes.
• Develop and maintain training on construction means and methods, project startup and closeout, scheduling and project controls, quality control and documentation, and field coordination.
• Facilitate in-person, virtual, and on-the-job training, and prepare field leaders and subject matter experts to co-facilitate.
• Support leadership and career-readiness programs for field employees, including participant progress tracking.

• Serve as the Operations training lead for Viewpoint Vista, Autodesk Forma, and other PENTA software, building role-based training for project teams.
• Train project teams on Vista workflows, including job cost, project management, subcontracts and purchase orders, change orders, and AP invoice review.
• Train project teams on Forma workflows, including Forma Data Management (formerly Autodesk Docs) and Forma Build for drawings, document control, RFIs, submittals, issues, forms, and photos.
• Partner with IT and Accounting on system rollouts, upgrades, and process changes, and update training and job aids as workflows change.
• Provide field-level coaching and troubleshooting to reinforce correct system use and data quality.

• Manage operations onboarding for new hires in partnership with HR and T&D so they are ready to contribute early in their tenure.
• Deliver targeted, skills-based training for role transitions.
• Track employee development, skills, and training history to support role readiness and succession planning.
• Coordinate mentoring efforts that connect employees across experience levels.

• Travel to jobsites and regional offices to deliver training, observe field execution, and provide hands-on support.
• Work with project teams to identify skill gaps and training needs, including scheduling, safety, quality, daily reports, and procurement reporting.
• Document site-visit findings and action items, and follow up through closure.
• Gather feedback from field teams to refine training content and delivery.
• Maintain standard templates, tools, and resources used by project teams, and keep them current and accessible.
• Align training content with company safety standards, quality expectations, and operational procedures.
• Support consistent application of processes and training across projects, regions, and project types.
• Coordinate with HR, IT, Safety, and other departments, and help communicate company priorities and…