Student Worker - Registrar's Office

Nevada State University invites applications for the position of Student Worker - Registrar's Office. The student worker will be under the supervision of the Front Desk Manager while assisting faculty, staff, students, and families with issues relating to academic records and registration. This position will develop skills in problem solving, critical thinking, confidentiality, customer services, and clerical skills. The Office of the Registrar advances student success, works with campus partners to enhance the student experience, and upholds Nevada State's institutional integrity through accurate management of student records.
* Assist with data entry and archiving student record files into their individual student folders.
* Provide customer services to students, faculty/staff, and third party entities by answering emails and handling incoming calls on a multi-line phone system.
* Address and troubleshoot registration related issues while maintaining full compliance with the Family Education Rights and Privacy Act (FERPA) regulations.
* Maintain strict confidentiality and handle sensitive information with care and accuracy.
* Apply Nevada State policies and procedures as it relates to the Registrar’s Office.
* Process Registrar related forms, including but not limited to, transcript and enrollment verification requests, personal information update, etc.
* Follow up with students when additional documentation is needed for their requests.
* Provide peer-peer training and support to fellow student workers as needed.
* Perform other duties as assigned to promote overall operations and success of the Registrar’s Office.
* Must be in good academic standing and maintain a GPA of 2.0 or higher.
* Must be enrolled as a degree seeking student with a minimum of 6 credits in the current or upcoming semester at Nevada State.
* Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).
* Strong verbal and written communication skills.
* Experiences with computer applications such as Microsoft Office.
* Customer service experience/ maintain positive attitude in a fast-paced work environment.
* Ability to work alone and independently, self-directed, detailed-orientated, and able to multitask.
* Dependable and recognize the importance of being punctual, reliable, and trustworthy
* Detailed resume listing relevant qualifications and experience;
* Copy of Fall or Spring schedule and proof of current GPA;
* Cover Letter indicating why you are a good fit for the position and Nevada State University;
* Names and contact information of three references (you will be notified before references are contacted).Having been established in 2002, Nevada State University places a special emphasis on the advancement of a diverse and largely underserved student population. Located on a developing 512-acre campus in the foothills of Henderson, Nevada, the university emphasizes high-quality instruction, exemplary service, engaging learning experiences and innovation as a means to more efficient, effective outcomes in all corners of the campus.

With an enrollment surpassing 7,500 students, Nevada State University continues to grow as an institution of higher education.

Nevada State University has grown to offer over 60 high-demand majors and minors. Curriculum is developed based upon the needs of communities in Nevada, business and industry, and the demands of its students. Top programs include nursing, education, business administration, biology and psychology.

NSHE is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).Steven

Kenney  Associate Vice President of Human Resources…