Product Development Technician

At GSM Outdoors, we develop innovative products that enhance outdoor experiences across hunting, shooting, fishing, and other outdoor categories. Our Product Development team plays an important role in bringing new ideas to life by ensuring our products perform as intended, meet quality expectations, and deliver a reliable user experience.

The Product Development Technician provides hands‑on technical support for the development of electrical consumer products. This role works closely with engineering, hardware and software developers, project teams, and manufacturing partners to test prototypes, troubleshoot technical issues, document product requirements, and identify opportunities for improvement.

The ideal candidate combines practical electronics knowledge with strong problem‑solving skills, attention to detail, and the ability to communicate technical findings clearly. This is an opportunity to contribute directly to product development and help improve the performance, functionality, and quality of GSM Outdoors products.

The Product Development Technician supports day‑to‑day electrical consumer product development by creating technical specifications, developing test plans, evaluating prototypes, performing functional testing, and documenting product issues. This position communicates findings and recommended improvements to engineering teams, project stakeholders, and factories to support timely issue resolution and successful product development.

• Support assigned product development projects and prepare required technical documentation, including product specifications, product requirements, and inspection checklists.
• Develop and maintain test plans and documentation to support prototype evaluation and product validation.
• Document product performance, testing results, technical issues, and recommended improvements.
• Maintain clear and organized project documentation to support communication and collaboration across teams.

• Perform functional testing of company products and prototypes to evaluate performance and identify potential issues.
• Test and troubleshoot electrical consumer products using tools such as multimeters, oscilloscopes, and power supplies.
• Measure electrical characteristics, including voltage and current, and develop power profiles using an oscilloscope as needed.
• Measure sound levels for hearing protection products and perform other product-specific testing as required.
• Provide detailed descriptions of symptoms and failures identified during testing to support effective troubleshooting and resolution.
• Assist with identifying root causes of product and process issues and recommend potential solutions.

• Communicate with hardware and software developers regarding proposed changes and improvements to hardware, applications, and website-related products.
• Coordinate project-related technical issues and communicate findings to project teams and manufacturing partners.
• Work closely with supervisors and engineering staff to discuss testing challenges, troubleshoot technical problems, and recommend improvements.
• Escalate product performance, quality, and process concerns to management as appropriate.
• Provide creative input and practical recommendations to improve product functionality, reliability, and overall quality.

• Identify opportunities to improve testing methods, troubleshooting practices, and work efficiency.
• Prioritize requests and coordinate tasks across multiple projects to support development timelines.
• Support engineering and product development initiatives as needed.
• Perform other…