Sportsbook Ticket Writer Skyline
Listed on 2025-12-31
-
Entertainment & Gaming
Customer Service Rep, Casino -
Customer Service/HelpDesk
Customer Service Rep, Casino
Sports book Ticket Writer – Full Time (Skyline)
Join Caesars Sports book & Casino as a Sports book Ticket Writer in North Las Vegas, NV
. This full‑time role offers competitive pay of $16.00–$20.50 per hour and benefits after a waiting period.
Reporting to the Sports book Manager, you will be the face of our retail operation. You will provide a high level of customer service to both regulars and novice bettors, ensuring everyone feels welcome and informed about our sports‑betting options. As an expert on our menu of wagering products, you will advise and answer customer questions to help them make responsible decisions.
Responsibilities- Provide a top‑tier level of customer service that encourages repeat visits.
- Adhere to all company rules and regulations set by the gaming control board.
- Become familiar with our betting options and engage customers in informed conversations.
- Resolve customer disputes or complaints and, when necessary, escalates them to a supervisor.
- Collaborate positively with teammates and leadership.
- Complete required paperwork/documentation in accordance with company policy and gaming control board standards.
- Perform other duties as assigned.
- Flexible availability.
- Basic computer skills (email, MS Excel, internet, etc.).
- Minimum 1 year of cash‑handling experience in a work setting.
- High school diploma, GED, or equivalent preferred.
- 21 years of age or older.
- Ability to pass a background check.
- Ability to obtain a gaming license from the Gaming Control Board and other jurisdictions if required.
- High level of customer service orientation.
- Ability to work a flexible schedule (nights, weekends, holidays).
- Professional presentation.
- Strong written and verbal communication skills.
- Basic math proficiency.
- Understanding of and commitment to all compliance requirements set by the company and Gaming Control Board.
- Must be able to stand for extended periods of time.
- Must be able to lift, pull or push up to 25 lbs.
- Must be able to write for extended periods of time.
- Must be able to twist, bend, or reach with no significant limitations.
Caesars Digital, part of Caesars Entertainment, leads the gaming industry with over 80 years of sports‑betting leadership. We blend pioneering digital platforms with a growing retail footprint, emphasizing legendary service and unforgettable experiences for our customers. We are proud to embrace the guiding principle:
We Are All Caesars
.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).