Accounts Receivable Lead

Ship Network, 880 Wigwam Parkway, Henderson, Nevada, United States of America

Posted Tuesday, December 2, 2025 at 7:00 AM

Full Time

Location:

Remote US based, occasional hybrid for Las Vegas residents
Candidates must reside in Pacific, Mountain, or Central time zones to align with business hours

Schedule:

Full time, working Pacific Time business hours

Ship Network offers an opportunity to join a growing e commerce fulfillment company headquartered in Las Vegas. We balance the flexibility of a remote first environment with the pace of a fast evolving logistics business. Our team values accuracy, ownership, curiosity, and clear communication. This role offers hands on experience in financial operations, exposure to cross functional work, and a chance to build strong technical and operational skills.

You will also gain exposure to system implementations, financial close processes, and cross functional leadership activities, which are skills that position you for more senior finance roles over time.

We have a unique finance culture where the team works closely together remotely in a collaborative way. The department is not siloed, so you may be involved in different aspects of finance and see how the full operational picture comes together.

This role leads the full accounts receivable cycle for Ship Network. You will oversee billing accuracy, payment application, customer payment issues, collections follow through, credit memo processing, and AR reporting for month end. You will be responsible for clean and timely billing, understanding how data flows between systems, and following the correct order of operations so invoices are accurate and released on time.

This includes identifying upstream data issues early and resolving them before they affect customers, revenue, or close timelines.

You will work closely with your manager for alignment on escalations, customer sensitive communication, and prioritization of items that affect financial risk or timing. You are expected to run your recurring tasks independently, manage your queue without reminders, and surface issues early with clear recommendations. Billing deadlines and month end timelines must be met consistently.

This role also supports quarterly software updates that require after hours testing. You will participate in validation work to confirm that billing, payment application, and reporting processes continue to function correctly. You will also support changes in F and O, new billing system implementations, and any peripheral development that impacts billing or revenue.

This role is a strong fit for someone who is curious, eager to grow professionally, and actively looks for better ways to improve processes and systems.

We need someone who can hit the ground running and, after a couple months of training, take ownership of the process independently while continuing to deepen their understanding of the business.

• Manage the recurring billing workflow from data review through invoice upload
• Ensure clean billing by validating customer, sales, and operational data before invoicing
• Follow the correct order of operations to prevent timing issues or billing errors
• Maintain a strong sense of urgency for billing deadlines and month end requirements
• Apply payments including ACH, credit card, and wire, and resolve unapplied cash promptly
• Monitor bounced or returned customer payments and take immediate action to resolve them
• Keep collections activity moving through timely customer outreach, internal follow up, and proper escalation
• Maintain accurate customer payment profiles and recurring payment methods
• Prepare and enter credit memos with full documentation and required approvals
• Respond to internal and external billing and payment inquiries with clear and complete information
• Assist with reconciling credit card statements for customer related charges, refunds, or disputes
• Maintain AR reports, weekly aging summaries, and contribute to timely month end reconciliations
• Maintain existing AR and billing reports, trackers, and dashboards to ensure accuracy and visibility
• Create new reporting or analysis initiatives as business needs evolve
• Improve reporting tools to support billing accuracy, collections prioritization, and forecasting visibility
• Review aging trends, customer behavior patterns, or billing anomalies and surface insights to your manager
• Identify billing or process inconsistencies and propose solutions proactively
• Participate in quarterly software updates by completing after hours testing and validation
• Support changes in F and O, new billing tools, and any development that impacts billing or revenue
• Maintain SOPs, trackers, and workflow documents for AR and billing processes
• Handle ad hoc tasks or projects that improve AR visibility, billing efficiency, or system accuracy
• Communicate with your manager regarding risks, status updates, and recommended actions
• Assist the finance team during month end close and…