Phlebotomist II - Territory

Phlebotomist II - Territory

Join to apply for the Phlebotomist II - Territory role at Quest Diagnostics

Travel within an assigned territory to deliver professional phlebotomy services at Patient Service Centers (PSC), Client Offices (IOP), or other sites. Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. Communicate effectively to create a professional and efficient experience for patients, staff, and clients. Work independently with a consistently low error rate and handle more complex collections and patient/client situations.

Demonstrate the Quest 5

Cs – Customer First, Care, Collaboration, Curiosity, and Continuous Improvement in all interactions to uphold service and operational excellence.

• State phlebotomy license required (Quest does not accept NHA licenses in CA, WA, NV).
• Two years of phlebotomy experience required.
• High School diploma or equivalent.
• Travel up to 75%.
• Phlebotomy certification required in CA, NV, WA, and LA.
• English required.

• Custom retail or service customer service experience.
• Phlebotomy accredited program, medical assistant or paramedic training.
• Customer service in a retail or service environment.

• Perform specimen collections following established procedures for a variety of tests, including venipuncture and capillary draws. Handle some difficult draws, including pediatric, geriatric, and hard sticks with minimal error.
• Obtain patient identification and signatures to confirm specimen labeling accuracy. Perform data entry as necessary.
• Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
• Independently resolve routine patient and client concerns and appropriately escalates non-routine issues.
• Provide strong professional, respectful, and efficient service to all patients and clients. Use verbal and written communication as well as problem‑solving skills to complete daily procedures and address patient questions.
• Maintain a clean, orderly, and welcoming collection environment.
• Handle multiple priorities in a high‑volume setting.
• Provide coverage across PSC and Client Offices within the assigned territory with minimal notice.
• Ensure that daily activities of the office are completed accurately and on time.
• Maintain reliable transportation and meet travel expectations for the role including a valid driver license and clean driving record, if applicable.
• Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information.
• Support routine administrative tasks including supply stocking, sanitizing, maintaining logs, filing, email use, and answering phones.
• Complete all training and maintain current phlebotomy skills and knowledge.

• Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours.
• Best‑in‑class well‑being programs.
• Annual, no‑cost health assessment program Blueprint for Wellness®.
• healthy
  
  MINDS mental health program.
• Vacation and Health/Flex Time.
• 6 Holidays plus 1 “MyDay” off.
• Fin Fit financial coaching and services.
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, plus buy‑up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.

Pay range: $21.+ per hour. Successful candidates may be eligible to receive annual performance bonus compensation.

Quest Diagnostics honors our service members and encourages veterans to apply. We are an equal‑opportunity employer in compliance with federal, state, and local laws. Veterans and people with disabilities are encouraged to apply.