Business Partner - Information Services

Job Posting Closing Date:
Friday 16th January 2026

Attractive Salary and Benefits
36.5 Hour week
Hybrid - Newtownabbey

Henderson Group encompasses Henderson Retail, Henderson Wholesale, Henderson Food service and Henderson Group Property. We are a family‑run and owned leading N.I. company who employ over 5,700 staff and were placed 5th in Ulster Business Top 100 Companies 2024.

Henderson Wholesale is a leading Wholesaler in Northern Ireland and supplies goods to over 450 stores across various brands such as SPAR, EUROSPAR and VIVO. We achieved Gold accreditation against the Investors in People standard framework in 2023 in recognition of people management excellence and our commitment to investment in people.

Reporting to the IT Controller, the successful candidate will have overall responsibility to serve as the strategic interface with assigned business units or functional areas for the purpose of business technology strategy development, solution delivery, service management, risk management and relationship management.

The IT Business Partner will serve proactively as a “trusted advisor” working in partnership with stakeholders across the business units and will operate as the key business contact representing IT.

• Facilitate project execution and promote project management best practice.
• Assist key stakeholders with business process and strategic systems review.
• Ensure IT service continuity management for designated business units.
• Engage with and build positive relationships with internal business units, establishing and maintaining practices that maximise the benefit from ICT services and systems.
• Develop and maintain a strong professional presence with business managers.
• Take responsibility for the development of designated business units’ strategic roadmap.
• Undertake business process analysis and documentation and facilitate reviews and improvements.
• Maximise departmental use of business intelligence and analytics.
• Assist with the tactical planning for major system implementations.
• Regularly review and update departmental IT high availability and disaster recovery plans.
• Increase customer awareness of system continuity actions and responsibilities.

• Minimum 2 years’ Business Partner or Project Manager experience.
• Practical experience of managing third‑party software vendors.
• Experience in software vendor procurement and contract management.
• Experience setting and tracking annual budgets.
• Proven experience building and maintaining relationships with internal and external stakeholders.

• The ability to influence and collaborate effectively with a wide range of internal stakeholders.
• Strong analytical and problem‑solving skills.
• Proven ability to manage multiple projects and stakeholders simultaneously.
• A thorough and structured approach.
• Ability to challenge existing ways of working and propose practical solutions.

• Knowledge of IT project delivery methods, i.e. Agile, Waterfall.
• Project management qualification.
• Project management experience.

As part of this role, it will be important that you feel aligned with the values that we live and work by.

• Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
• Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
• Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
• Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson Group staff and retail stores raised over £1 million for charity partners.

You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.…