Claims Manager, Worker's

Position: Claims Manager, Worker's Compensation
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will be responsible for managing a team of claims examiners possessing varied experience levels. This position will oversee the resolution of claims with low to high complexity and provide direction, coaching, and training. This position will report to the Dir or Senior Dir of claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.

Job Responsibilities Direct and monitor assignments of new loss activity

Review and approve correspondence and reports

Review and approve reserves and settlements in excess of examiner’s authority

Make recommendations concerning reserve changes to director or senior management.

Participate in review and discussion of large loss activity with interested stakeholders (UW, PL, Actuarial, Executive Management)
Ensure that team adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives Assess and evaluate individual examiner and team performance, provide feedback and develop training needs

Prepare and distribute reports by collecting and summarizing information

Assist in preparation of budgets, evaluation of expenses and assess resource needs

Foster and encourage strong relationships with internal stakeholders (UW, PL, Actuarial)
Promote and enhance strong relationships with customers and channel partners

Participate in special projects as requested

Travel to other claim offices, mediations, trials, and conferences as required.

Education:

Bachelor’s degree or equivalent work experience

Certification:

Successful achievement of insurance industry designations a plus Management training a plus

Work Experience:

Minimum of 10 years in the insurance industry, with a deep and broad understanding of workers compensation.

Experience managing people.

Skill Sets:

Strategic thinker with good organizational skills

Excellent written and oral communication skills

Strong organization and time management skills

Ability to deliver outstanding customer service

Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment

Strong desire for continuous improvement US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The salary range for this position is $91,400  - $190,500. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting.

This position may also be eligible to participate in the Company's annual incentive plan.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people | We win together | We strive for better We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our…