Restoration Manager

Overview

Servpro of CHHM is hiring a Restoration Project Manager
!

• Competitive compensation
• Paid Training
• Personal and Professional development
• And more!

As the Restoration Manager
, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities.
• Schedule, coordinate and oversee crews, assets and subcontractors to provide service on active projects to include subcontractors.
• Review job site documentation to support the services provided and ensure proper client requirements and billing process.
• Maintain all communications with customers, teammates, vendors, and insurance representatives.
• Manage production expenses including labor, equipment, vehicles, and other assets.
• Manage the customer and client experience and overall satisfaction. Provide priority response to potential customers, as needed.
• Actively engage in recruiting, hiring, and training teammates.

• Valid driver’s license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certifications required = Water/Fire/Mold/Trauma/Bio & Commercial
• Demonstrated Leadership & Organizational skills
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Starts at $25.00 - $35.00 per hour based upon experience.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.