Assistant Manager, Inbound Sales

Overview

Global Industrial has been an industry leader for over 70 years, providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over 1.7M industrial, material handling and business products sold through our website, corporate sales team and full color catalogs. Our customers include small to large corporations, institutions and government agencies as well as consumers.

• Strategic Planning:
  Effectively manage multiple sales reps to develop their skills in generating revenue; continuously analyze sales activities to identify missed opportunities and improve performance; monitor business practices to ensure compliance; prioritize tasks and utilize resources efficiently; collaborate with Sales Executives to implement training and incentive programs; translate strategy into tangible actions for the team.
• Team Development:
  Establish and maintain a positive team atmosphere; coach, motivate and inspire the team to achieve and exceed sales targets; develop rapport with reps; set performance objectives and clearly articulate responsibilities and expectations; encourage feedback and promote professional development; create an environment for issue resolution and collaboration.
• Performance Management:
  Set clear goals and actionable performance standards; manage subordinates’ performance with timely feedback and appropriate disciplinary action when necessary; partner with sales reps to ensure shared accountability on quality, quantity, and timeliness standards.
• Leadership:
  Provide strong leadership and communicate company vision and sales objectives; manage employees with integrity, creativity, fairness and assertiveness; be available to assist the team in resolving issues and finding solutions; perform other duties as assigned.
• Product Knowledge:
  Understand Global Equipment Company's industry and products; be knowledgeable of market strategy, competitive landscape, and how we compete and win; stay current with competitor activities and industry changes; understand how to improve the sales team’s ability to spot emerging customer opportunities.

• Qualifications:
  
  Minimum 2 to 4 years supervisory experience in a Call Center environment; experience supervising 10+ employees in a B2B sales environment; basic math including percentages, margins and profitability concepts; disciplined self-starter with a strong work ethic; strong organizational, administrative and time management skills; proven success in achieving and exceeding sales goals; excellent oral and written communication, presentation, negotiation and organizational skills;
  
  proficiency in Microsoft Excel and Word.

Global Industrial, a Systemax Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.