Shift leader, Restaurant​/Food Service

Description

A Shift Leader is responsible for the restaurant's overall operations during his/her shift.

• Ensure that all company standards are met; company policies and procedures are followed.
• Ensure costs are properly controlled.
• Communicate clearly with the employees, supervising them effectively to ensure their assignments are completed properly.
• Inventory supplies and reorder items.
• Adjust the Par Prep Sheet so that fresh product is continually available to serve guests.
• Observe and guide crew members as they perform their assignments, reallocate labor and coordinate overall operations.
• Ensure that guests are served quickly and efficiently; solicit guest feedback and resolve guest complaints.
• The Shift Leader is responsible for exhibiting a friendly and enthusiastic attitude while performing job assignments, showing a caring attitude for guests and employees, and maintaining the company’s operational quality and cleanliness standards.
• Perform basic computer tasks and maintain cash variances at acceptable levels.

• Ability to learn in a fast paced environment.
• Reliable transportation.
• Professional appearance and positive attitude at all times in the restaurant.

Must stand for up to 8 hours during a shift, be able to lift 50 pounds, and use motions that entail pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

Entry level

Part-time

Management and Manufacturing

Hospitality