Fishers Deli Bus Person and evenings PT

Position Overview

As a Bus Person at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem‑solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Provide efficient and seamless table maintenance for guests during their dining experience with us.
• Provide friendly, knowledgeable drink service for guests ensuring server is aware of all drinks served to guests. Provide timely refills of beverages throughout the guests’ dining experience with us.
• Maintain cleanliness of the dining room, tables, table settings, restrooms, storage areas, and service areas at all times.
• Perform all assigned (and non‑assigned) sidework as required, working with your co‑workers to complete sidework and maintain service with guests.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Ability to work quickly and efficiently to provide table maintenance to guests and clear and reset tables quickly once guests depart.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high‑pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.