Dunkin Store Manager Job Henderson area,Nevada USA,Restaurant/Food Service

Overview

A Restaurant Manager is generally responsible for providing strong, positive leadership to their crew to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.

Responsibilities Include:

Able to perform all responsibilities of restaurant crew members
Deliver training to restaurant crew members
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals and results to crew members
Execute new product roll-outs including training, marketing and sampling
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control food costs to help maximize profitability
Completion of inventory count and purchasing on a weekly basis
Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Conduct self-assessments and corresponding action plans
Completion of quarterly bonus plans

Management

Responsibilities Include:

Recruit, hire, onboard and develop restaurant team members
Plan, monitor, appraise and review employee performance
Coach restaurant crew members to drive sales, improve profitability and guest satisfaction

Education/

Experience:

Basic computer skills
Fluent in spoken and written English
Previous leadership experience in retail, restaurant or hospitality

Physical Demands/

Working Conditions:

Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting packages
Wearing a headset (if applicable)
Working in a small space

Key Competencies

Works well with others in a fun, fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and embrace change
Ability to train and develop a team
Guest focused
Time Management
Problem solving
Motivating others