Retail Shortage Control - Part Time

Retail Shortage Control - Part Time at Burlington Stores, Inc. Shortage Control Associate role

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. You will engage with customers and associates in a confident, friendly, and energetic manner, greet with eye contact and a smile, and help maintain safety and security standards throughout the shift.

You will monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. Your discipline and awareness of surroundings will be critical in creating a safe and enjoyable shopping environment and in reporting theft incidents or suspicious subjects through the Manager on Duty when identified.

You will be a valuable partner to store and field leadership by identifying and reporting incidents and/or suspicious activity, while upholding company core values and safety standards.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
• Stand at the front of the store, remaining vigilant and aware of surroundings
• Greet every customer entering or exiting the store with a warm smile and a confident, loud greeting to promote a sense of control and security
• Create a secure environment and reduce opportunities for theft
• Possess knowledge of top shortage areas and support programs aimed at theft reduction
• Communicate information about theft prevention during store rallies and collaborate with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand your role in keeping the store and assets safe and secure
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address unsafe practices promptly
• Be able to identify and report theft incidents and/or suspicious activity promptly to management

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods and visually monitor the store environment
• Ability to maintain confidentiality is required
• Ability to review, analyze and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support productive business relationships

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for paid time off, holidays, and paid sick time in accordance with applicable law. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $13.00 per hour

Location: Henderson, NV

Posting Number: P-12

Position Type: Regular Part-Time

Career Site Category: Store Associate

Position Category: Retail Store