Customer Service Representative - Part time Patient Registration

Customer Service Representative – Part‑Time Patient Registration

Location: LifePoint Maria Parham Health

Shift

Hours:

PRN‑part time; shifts range between 8‑12 hours.

Pay: $15.00 – $20.28 per hour (US‑based position). Pay is determined by role, level, location, job‑related skills, experience and education.

As a Customer Service Representative
, you’ll help patients check into the hospital. You’ll answer phones and input information in a fast‑paced environment, building trust by listening with compassion and addressing patients’ concerns. You will not need prior healthcare experience; training is provided. You must be up‑to‑date on vaccinations, pass a drug test and a background check.

Expectations in Patient Registration:

• Work on multiple computer screens and answer phones to intake information accurately and quickly between physician and nurse check‑ins. You will be comfortable typing faster than patients speak.
• Assist patients who may be ill or worried; listen carefully to ease their anxiety by asking follow‑up questions and building rapport.
• Operate in a fast‑paced, on‑feet environment, handling varying health plan and coverage details through training.
• Work as part of a supportive team with opportunities for career growth.

Requirements:

• High School Diploma or GED.
• Excellent customer service experience.

R1 RCM Inc. is an equal opportunity employer. All employment practices are not based on age, color, national origin, citizenship status, disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, public assistance status, veteran status or other protected characteristics. The Company is committed to a harassment‑free workplace based on these categories.

If you have a disability and require a reasonable accommodation to complete the job application process, please contact 312‑496‑7709.