Merchandising Specialist - Charlotte, NC
Listed on 2025-12-27
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Retail
Retail Associate/ Customer Service, Merchandising, Retail Support, Customer Service Rep
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About M.R. Williams, Inc.M.R. Williams, Inc. is a family-owned business where convenience distribution is done differently. Established in 1976, M.R. Williams, Inc. has evolved throughout the years, partnering with the convenience store channel to provide not only products and customer service but technological solutions unlike any other. Our employees understand that their purpose is to make every decision by first asking how it will impact the customer.
We take pride in understanding our customers’ needs and providing solutions through our selfless service and continuous search for improvement. We are excited to find talented individuals who share our passion for our customers.
Novelty Express is a leading provider of novelty and impulse items for convenience stores, truck stops, travel centers, and other retail outlets. It is a division of M.R. Williams, Inc., serving customers via a DSD model.
Wil Foods, LLC, our sister company, offers a comprehensive selection of proprietary grab-n-go products, with custom label availability. We operate state-of-the-art facilities, handle all the staffing and regulatory requirements, and more. Our products are available for distribution to various industries, including convenience stores, schools, prisons, office parks, and more.
All MR Williams employees are to demonstrate behaviors in harmony with MR Williams' values of Sincere Commitment, Selfless Service, and Never Satisfied.
Position SummaryA Merchandising Specialist is responsible for planning and executing the display, promotion, and sale of products in retail environments. This includes tasks such as selecting and purchasing products, creating visual displays, setting prices, and developing marketing strategies to increase sales.
Requirements Responsibilities- Reading and executing Planograms (POGs) for assigned set areas
- Removal and replacement of shelf stripping and UPC tags
- Ensuring a clean environment after all resets: removing trash and debris, dusting
- Inspecting product for out of date and damages and removing as needed
- Utilization of required technology and applications to perform resets and track performance
- Maintaining customer relationships and providing appropriate customer service when working in stores
- Working respectfully and professionally with all team members
- Management of personal overnight travel accommodations
- Ensuring safe driving to and from job sites
- Keeping a personal inventory of all on hand supplies and communicating to team lead
- Attending conferences/training as assigned by team lead
- Management retains the discretion to add or change the duties at any time
- Clean driving record
- High School Diploma or GED
- 1-2 years of retail experience
- 1-2 years of customer services experience
- Good organizational skills
- Must be able to lift up to 25 pounds
- Must be able to push up to 25 pounds
- Must be able to pull up to 35 pounds
- Sitting for long periods, general bending and twisting are associated with lifting
- Travel up to 75% of time, with overnights expected several times per week
- Entry level
- Full-time
- Marketing and Sales
- Transportation, Logistics, Supply Chain and Storage
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